Software Quality Management and Organisational Fit

Organisational culture, organisational learning and total quality management: a literature review and synthesis.

As health services face increasing pressure to meet the expectations of different stakeholders, they must continuously improve and learn from their experience. Many fail in attempts at continuous improvement programs because managers have not understood the complexity of making changes in organisations with multiple subcultures and interests. This article examines the related concepts of organi...

Software Quality – Measurements and Management

Total quality management and corporate culture: constructs of organisational excellence

There is a need for an appropriate culture to support the scope of Total Quality Management (TQM). Customer focus, systems approach, teamwork, involved management and continuous improvement are the aspects of TQM that facilitate improved organisational success, growth, and competitiveness. Many companies are now complementing continuous improvement with innovation, which is seen as the successf...

Software Quality Management

It is difficult to imagine our world without software. Since software is so ubiquitous, we need to stay in control. We have to make sure that the systems and their software run as we intend – or better. Only if software has the right quality, we will stay in control and not suddenly realize that things are going awfully wrong. Software quality management is the discipline that ensures that the ...

Effective Quality Management: Risk- and Value-based Software Quality Management

Software quality management has to effectively deploy resources for quality assurance activities in order to reflect the achieved product quality. Therefore, quality managers should exploit their creative freedom to direct their courses of action within the economic constraints. We present a method-based approach for better effectiveness. The product riskand valuebased method is applicable in t...