Effective management of technology implementation.

S ometimes, adopting technology seems an attractive option for those of us who are faced with an improvement challenge. For example, we purchase more state-of-the-art devices if we deem them to be the solution to our ineffective processes and systems. However, technology is not a panacea for the skills we lack or for every improvement issue we encounter. Instead, it is a tool that complements our abilities, allowing us to do more and to become more productive. Because technology can cause as many problems as it solves, we need to carefully consider these important factors: