Software development processes are often not explicitly modelled and sometimes even chaotic. In order to keep track of the involved documents and files, engineers use software configuration management systems. Along the way, those systems collect and store information on the software development process itself. In this paper, we show how this information can be used for constructing explicit pr...

Service delivery processes play a key role in the competitiveness of modern organizations. Their effectiveness and efficiency are a consequence of successful design of new processes and improvement of existing processes. Improvement methodologies commonly focus on generic steps serving as a road map for moving a process from its current state along a guided path to better performance. However, ...

Large organizations often run hundreds or even thousands of business processes. Managing such large collections of business processes is a challenging task. Intelligent software can assist in that task by providing common repository functions such as storage, search and version management. They can also provide advanced functions that are specific for managing collections of process models, suc...

Information is key to command and control. Yet information alone is not enough; information is neither the problem nor the solution when it comes to issues of command and control. Use of information is essential. That which is commonly called “information” generically exists in many forms, with each form having temporal implications. Furthermore, with so much information readily available and i...

Digital forensics is essential for the successful prosecution of digital criminals which involve diverse digital devices such as computer system devices, network devices, mobile devices and storage devices. The digital forensic investigation must be retrieved to obtain the evidence that will be accepted in the court of law. Therefore, for digital forensic investigation to be performed successfu...

Health care decision making is a process that includes definable steps in a desirable sequence. The process is universally relevant (i.e., it applies in all settings) and enduring (i.e., it has remained applicable over time and will continue to apply in the future). Physicians play an essential role in the health care decision-making process. Learning to follow desired approaches at each step (...

This paper discusses the importance of process support for business activities. A reference framework for process concepts and technology support is sought. The general requirements and properties of the process domain are rst discussed. Then, four process sub-models are presented to describe activities, products, tools and organisations, respectively. Five process model phases are also introdu...

Adaptive Hypermedia Systems (AHS) have long been mostly domainor application-specific systems. Existing reference models provide domain-independent high-level descriptions of AHS. They focus on abstract data structures and only briefly describe the adaptation process in a generic way. In this paper we consider the process aspects of AHS from the very first classical user modelling-adaptation lo...

Mass customization is a phenomenon in design, business and manufacturing across many industries. It tailors the complexity of products to serve individual user needs. Nevertheless, this complexity is not only with regard to structuring the product, it also must consider the complexity of user behavior in the context of use. User knowledge and User Process based Product Architecture is a way tha...

In our prior work we showed the benefits of formulating service composition as a Generative Constraint Satisfaction Problem (GCSP), where available services and composition problems are modeled in a generic manner and are instantiated on-the-fly during the solving process, in dynamic composition scenarios. In this paper, we (1) outline the salient features of our framework, (2) present extensio...