customer orientation is one of the new approaches which is recently considered by the iranian healthcare centers. the present study aims to identify the main factors of customer orientation in iranian hospitals. the study is done through analysis of a questionnaire designed after recognition of the main variables. iranian social security organization hospitals (the major governmental health ins...

background and objective: needle stick injuries (nsis) are a common potential risk for healthcare workers. the aim of this study was to evaluate preventive interventions against needle stick injury incidents among hcws.   methods: seven hospitals in the iranian chaharmahal-va-bakhtiari province were surveyed between march 2008 to march 2013. data of the needle stick injuries of healthcare worke...

background healthcare-seeking behavior is one of the factors determining the uptake and outcome of healthcare. however, few studies have discussed how and why diabetics seek healthcare assistance before meeting a physician. objectives in this study, we explored the subjective experiences of healthcare-seeking behavior among iranian patients with type 2 diabetes mellitus. patients and methods a ...

background todays, methadone and buprenorphine maintaining treatment (mmt/bmt) is considered an effective method for opioid-dependent patients. it seems that lack of enough information among health care specialists including cardiologists about such treatments could result in some problems for patients such as relapse into addiction. objectives this study aimed to investigate knowledge and atti...

how to instill compassion in a healthcare organization? in this article, i respond to marianna fotaki’s proposals in her piece, ‘why and how is compassion necessary to provide good quality healthcare?’ by drawing on insights from organization studies. following fotaki, i argue that to instill targets and formal measures for assessing compassion would be problematic. i conclude by drawing on psy...

background both rising healthcare costs and the global financial crisis have fueled a search for policy tools in order to avoid unsustainable future financing of essential health benefits. the scope of essential health benefits (the range of services covered) and depth of coverage (the proportion of costs of the covered benefits that is covered publicly) are corresponding variables in determini...

healthcare professional education is the undergraduate, postgraduate and continuing professional development for doctors, nurses and allied healthcare professionals. labour economics is the relationship between workers and employers, and the resultant effect on employment and wages. healthcare professional education ultimately produces a workforce, and that workforce is governed by the rules of...

the primary health care has notable effects on community health and accreditation is one of the appropriate evaluation methods that led to health system performance improvement, therefore, this study aims to developing of national accreditation model for rural health centers in iran health system.firstly the suitable accreditation models selected to benchmarking worldwide via systematic review,...

introduction: various types of software are used in health care organizations to manage information and care processes. the quality of software has been an important concern for both health authorities and designers of health information technology. thus, assessing the effect of software quality on the performance quality of healthcare institutions is essential. method: the most important healt...

this policy brief discusses preventive care benefits and cost-sharing included in health insurance provisions of the affordable care act (aca) legislation and highlights some consequences to americans and the country in terms of healthcare costs and value.