Data Envelopment Analysis (DEA) is widely used in banking sector to measure the efficiency of the banks. This paper evaluates the performance of the banks in India using cost, revenue and profit models of DEA and comes out with a comprehensive efficiency index for banks, by combing the efficiency scores of various DEA models, using the Shannon entropy. In general, the banks included in this stu...

Data envelopment analysis (DEA) is known as a useful tool that produces many efficient decision-making units (DMUs). Traditional DEA provides relative efficient scores and reference sets, but does not influence and rank the efficient DMUs. This paper suggests a method that pro‐ vides influence and ranking information by using Pag‐ eRank as a centrality of Social Network analysis (SNA) based on ...

The airline industry faces economic challenges making it paramount that they provide satisfactory service to customers relative to their expectations. This study uses a service quality-adjusted data envelopment analysis (SQ-adjusted DEA) to study US-based airline carrier operational efficiency. We found that airlines can overcome the traditional tradeoff between quality and productivity. Using ...

Traditional DEA models deal with measurements of relative eciency ofDMUs regarding multiple - inputs VS. multiple-outputs. One of the drawbacksof these model is the neglect of intermediate products or linkong activities. Af-ter pointing out needs for inclusion of them to DEA models. We propose hybridmodel that can deal with intermediate products formally using this model wecan evaluate division...

data envelopment analysis (dea) and balanced scorecard (bsc) are two well-known approaches for measuring performance of decision making units (dmus). bsc is especially applied with quality measures, whereas, when the quantity measures are used to evaluate, dea is more appropriate. in the real-world, dmus usually have complex structures such as network structures. one of the well-known network s...

many studies have been conducted to determine the efficiency of two-stage network structures in the recent years. the two-stage network with additional inputs to the second stage, in which the second stage is independent of the first stage are one of these structures. thus, there is a need for a model capable of calculating the efficiency of two-stage structures as well as efficiency of each st...

More than 200 papers have been published in the last 20 years on the topic of health supply chains (HSC). Looking at the research methodologies employed, less than 15 papers apply data envelopment analysis (DEA) models. This is in contrast to, for example, A Network Data Envelopment Analysis (NDEA) Model for Supply Chain Performance Evaluation where several reviews on respective NDEA models hav...

Users of data envelopment analysis (DEA) often presume efficiency estimates to be robust. While traditional DEA has been exposed to various sensitivity studies, network DEA (NDEA) has so far escaped similar scrutiny. Thus, there is a need to investigate the sensitivity of NDEA, further compounded by the recent attention it has been receiving in literature. NDEA captures the underlying performan...