This study intends to expand a set of proper performance evaluation indices which embraces strategies for sustaining top performance using SWOT analysis inside a balanced scorecard (BSC) outline for the large commercial bank branches in IRAN by operating a fuzzy Data Envelopment Analysis (FDEA). Through literature reviews and the banks’ experts and managers opinions and who have real practical ...

Data Envelopment Analysis (DEA) is actually to obtain the efficiency using inputs and outputs, which can determine efficient and inefficient units with the help of performance calculations such that the efficiency for efficient DMUs is one and less than one for inefficient DMUs [1]. In some cases, the ranking of the decision-making units are not important for decision-makers, and they are only ...

This paper provides a sketch of some of the major research thrusts in data envelopment analysis (DEA) over the three decades since the appearance of the seminal work of Charnes et al. (1978) [Charnes, A., Cooper, W.W., Rhodes, E.L., 1978. Measuring the efficiency of decision making units. European Journal of Operational Research 2, 429–444]. The focus herein is primarily on methodological devel...