This chapter discusses cultural diversity challenges in globally distributed software development and the implications for educating and managing the future global information technology workforce. It argues that the work practices of global software development are facing a variety of challenges associated with cultural diversity, which are manifested in and can be analyzed from three dimensio...

Cultural awareness training is seen as a necessity in the military, in international business, and in diplomacy. The Culturally-Affected Behavior project has defined a framework for encoding cultural norms and values that facilitates the creation of human behavior models having cultural knowledge separate from domain knowledge. We evaluated a simulation based on the framework as a tool for lear...

This paper proposes a taxonomy to develop culturally competent practitioners. Arguments about what this might mean and how this could be achieved are discussed first, identifying problems with multicultural and antiracist approaches. The model follows the cognitive, emotional and behavioural levels of Steinaker and Bell's experiential taxonomy. Five elements are proposed: cultural awareness, cu...