introduction: we can facilitate hospital management and prevent organizational crises by applying quality management principles. gharazi hospital in isfahan set up a quality management system in 1380 and in 1381 received iso 9001 , 2000 certificates. this study compared the quality management principles and the quality management system established in this hospital. methods: it is a cross-secti...

the establishment of good process safety management (psm) is widely considered as the most effective means of improving safety levels in process industries. this study was conducted to evaluate the feasibility of establishing and implementing psm requirements based on occupational health and safety assessment series 18001 standards (ohsas 18001) and health, safety and environment management sys...

The paper contains a description of a research conducted in collaboration with some Erasmus for Young Entrepreneurs program Romanian students, concerning the use and implementation of ICT (Information and Telecommunication Technology), especially in distance managing Small and Medium Enterprises (SMEs). The paper is a response to the nature of contemporary business management, with the constant...

introduction: disaster occurs almost daily in the world and increases the issue of it because of high volume of population, industrialization and acts of terrorism, my country is one of the most unexpected event areas of the world. health care systems encounter special challenges in disaster management, that they include triage and treatment a large number victims and also victims' information ...

the decisions made in the planning phase of a building project greatly affect its future operation and maintenance (o&m;) cost. recognizing the o&m; cost of condominiums’ common facilities as a critical issue for home owners, this research aims to develop an artificial neural network (ann) o&m; cost prediction model to assist developers and architects in effectively assessing the impacts of the...

the process of collection development, collection generating and obtaining information is of basic debates in libraries and information centers which a lot of articles have been written about the methods of collection development of information as well as the application of information technology, accordingly, to this day. this article, as opposed to other articles, which are about the prevaili...

background and objectives: data on patient complains can be used as a feedback to improve the quality of healthcare services. the aim of this study was to develop an indicator for reliable retrieval of statistical data on patient complaints.   methods: a triangulated study was conducted. a comprehensive literature review was done to identifying the relevant major themes. two-rounds of delphi se...