Today, in the existing competitive market, proper management of the supply chain has attracted a lot of attention to increasing profitability and customer satisfaction. Managers and decision-makers may use policies to survive in this situation, but a desirable outcome will only come when a precise and comprehensive model is used. Therefore, a detailed design and systematic planning of the suppl...

Global marketplaces, higher levels of product variety, shorter product life cycles, and demand for premium customer services are all things which cause pressure for one supply chain to be more efficient, more time compressed and more cost effective. This has become even more critical in recent years because the advancement in information technology has enabled companies to improve their supply ...

Retailers are now the dominant partners in most supply systems and have used their positions to re-engineer operations and partnerships with suppliers and other logistic service providers. No longer are retailers the passive recipients of manufacturer allocations, but instead are the active channel controllers organizing supply in anticipation of, and reaction to consumer demand. This paper ref...

Supply chain management refers to all the management functions related to the flow of materials from the company’s direct suppliers to its direct customers. In this paper, we will propose a generic supply chain management system, and describe how the system works in terms of information exchange, workflow coordination and flexible logistic route. We will introduce two data models, which are cal...

Successful supply chain management requires cross-functional integration and marketing must play a critical role. The challenge is to determine how to successfully accomplish this integration. We present a framework for supply chain management as well as questions for how it might be implemented and questions for future research. Case studies conducted at several companies and involving multipl...

A supply chain is a network of suppliers, factories, warehouses, distribution centers and retailers, through which raw materials are acquired, transformed, produced and delivered to the customer. The supply chain consists all the activities associated with the flow and transformation of goods from the raw material stage, through to the end user, as well as the associated information flows. Supp...

Nowadays, where most of the leading economies are service oriented and e-business is being widely used for their management, supply chain management has become one of the most studied and practiced fields. Quality has an important role on today’s business processes, so it is important to understand the impact of IT service quality on the performance of supply chains. This paper will start by an...