F. A. Robert

[ 1 ] - A review on managers’ emotional intelligence and citizenship behavior in today’s workplace: Bridging a challenges and contribution

Research on managers' emotional intelligence and citizenship behavior in today's workplace outlined the importance of the manager and employees' challenges, contribution and how to solve it. The aim of this paper is to determine the managers’ proficiency using ability model (emotional intelligence) that benefits for manager to be responsive towards employees while expressing the information for...