Rezaei, Nahid
MSc of Information Technology Management, Yazd University of Science and Art, Yazd, Iran
[ 1 ] - Identifying Indicators Affecting the Evaluation of Service Quality of Medical Centers’ Online Appointment Systems
Introduction: Online queuing systems in medical centers significantly reduce waiting time and costs, and increase patient satisfaction with the quality of services provided. Service provisions with the desired quality through these systems will manage the crowds in the health care centers. In the current situation, gatherings cause an upward trend of the COVID-19 pandemic and subsequent problem...
[ 2 ] - Identifying Indicators Affecting the Evaluation of Service Quality of Medical Centers’ Online Appointment Systems
Introduction: Online queuing systems in medical centers significantly reduce waiting time and costs, and increase patient satisfaction with the quality of services provided. Service provisions with the desired quality through these systems will manage the crowds in the health care centers. In the current situation, gatherings cause an upward trend of the COVID-19 pandemic and subsequent problem...
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