This paper identifies the Quality Function Deployment (QFD) as a tool in eco-design that can be used to identify customer desires, needs and requirements and to evaluate and characterise them into different categories, thereby building up an overall picture of customer value. It further argues that QFD can be more effective to the extent that it incorporates green engineering objectives, becaus...

Quality function deployment (QFD) is a customer-driven quality management and product development system for achieving higher customer satisfaction. The QFD process involves various inputs in the form of linguistic data, e.g., human perception, judgment, and evaluation on importance or relationship strength. Such data are usually ambiguous and uncertain. An aim of this paper is to examine the i...

Quality function deployment (QFD) is a widely-used methodology for developing a design quality aimed at satisfying the customer and translating the customer’s demand into design targets. As QFD methodology is based on the voices of customers, it requires a group of individuals, or decision makers (DMs), to express their preferences. However, there can be a bottleneck since DMs may not have a pe...

An investigation is described into the application of quality function deployment (QFD) and case based reasoning (CBR) to software quality assessment. It is believed that the integration of CBR and QFD may be an effective means of supporting the development of quality software. The main aim in the research is to develop a CBR oriented software quality advisor to support the attainment of qualit...

هدف: هدف پژوهش حاضر، بررسی و تبین مهارت‏های مورد نیاز مدیران دوره آموزش عمومی در رهبری مدارس دوران کرونا پساکرونا با توجه به تحولات ایجاد شده اثر این بحران است.مواد روش‏ها: از نظر کاربردی روش، کیفی نوع سنتزپژوهی است. قلمرو اصلی‏ترین منابع گردآوری داده‏ها، پژوهش‏های متعددی است که ارتباط مدرسه مجازی داخل خارج ایران انجام متناسب موضوعی پس رعایت ملاک‏های ورود خروج تعداد 47 نمونه انتخاب شدند. مراحل ...

In the rapid technological innovation and changes era, the key to the survival company is the continuous improvement of its process. In this paper, we introduce Software Process Improvement (SPI) and Quality Function Deployment (QFD); and for combining also the staged model and the continuous model in CMMI, the Software Process Improvement framework with CMMI has two parts: 1) Software Process ...

Six Sigma is a popular management strategy for the shop floor. Can it be applied to software? Software development is knowledge acquisition – it is different from industrial engineering. This paper explains the mathematical foundations for statistical thinking when lack of data samples prevents the use of proper statistics. The approach is based on Deming’s process chains and Akao’s Quality Fun...

هدف: با توجه به کاستی‌های موجود، نظام سیاست‌گذاری سازمانی فرایندی سیستماتیک، هدفمند و منظم برای تولید داده‌های حاصل از عملکرد، پردازش آن‌ها اطلاعات تبدیل آن دانش سیاستی نیاز دارد تا نسبت کم کیف تحقق اهداف سیاست‌ها، آثار پیامدهای موفقیت یا ناکامی‌شان آگاهی داشته تصمیم‌گیری بهره گیرد. ازاین‌رو مسئله اصلی که محقق تلاش رفع می‌پردازد تبیین این موضوع است سیاست‌ها راهبردهای کلان چه پیامدها آثاری در پی...

A structured method is called quality function deployment (QFD) that translates the voice of the customer into both of the product and service development. The architecture of QFD is composed of a set of matrices that is often referred to as the house of quality (HOQ). HOQ is regarded as a part of the QFD process. The matrices of HOQ include the importance of customer requirements and the relat...