Desde hace tres décadas los Contact Centers son el medio más eficiente para gestionar las comunicaciones directas entre empresas y clientes. Esta comunicación no es una mera transmisión de mensajes, sino que implica la constitución ciertos compromisos agentes (visibles en sus modos hacer ser), claves al cliente. Nos preguntamos ¿qué elementos caracterizan dicha comunicación? procesos ensamblan?...

the purpose of this article is to discuss the allocation issues in managerial accounting. the allocation problem has several dimensions, some of which are subtle. in fact ,almost all of our revenue recognition and matching efforts require allocation. that is, deciding to what periods they (revenues and expenses) should be assigned, in conclusion, practitioners have honestly believed that alloca...

The primary goal of this study is to examine the relationship between managerial information security awareness and managerial actions toward information security for the purpose of putting stress on the significant roles of managerial information security awareness in an organization’s total information security performance. Under the assumption that managerial actions toward information secur...

The research aims to obtain empirical facts regarding the role of decentralization and uncertainty as a moderator relationship between management accounting system (SAM) managerial performance. location is at BPD Bali sub-branch office. method determining sample in this study was purposive sampling obtained 74 heads business operational sections who were selected be sampled with criteria for mi...

The empirical study revealed that among the various types of constraints (as perceived by the respondents) regarding the adoption of IPM technologies in the Pointed Gourd (Trichosan thes dioica Roxb.) production, the lack of knowledge of the respondents about the Economic Threshold Limit (ETL) concept ranked first closely followed by the lack of knowledge of the respondents regarding the bio-pe...

*Correspondence: David M. Suckling, Better Border Biosecurity, The New Zealand Institute for Plant and Food Research Ltd., PB 4704, Christchurch, New Zealand e-mail: max.suckling@ plantandfood.co.nz Biosecurity covers both long-term management of existing pests and the urgent government responses to alien invasive species which have yet to become fully established. Mating disruption, mass trapp...