We have taken a broad view of business processes, considering, among other things, strategies, process architectures, the management of processes, the redesign and improvement of processes, and the automation of processes. Some groups like the Workflow Management Coalition (WfMC) have published formal glossaries. Other communities of practice, like Six Sigma, use terms in specialized ways. Seve...

Business and Organizational Excellence, 34(4), 2015, pp. 18-30. DOI: 10.1002/joe.21611 Business Models for e-Health: Evidence from Ten Case Studies Chris Kimble Abstract An increasingly aging population and spiraling healthcare costs have made the search for financially viable healthcare models an imperative of this century. The careful and creative application of information technology can pla...

Organizational ethics is an emerging field concerned with the study and practice of the ethical behaviour of organizations. For effective application to healthcare settings, we argue that organizational ethics requires attention to organizations' special characteristics combined with tools borrowed from the fields of business ethics and bioethics. We identify and discuss several implications of...

Looking beyond the surface of what appears to be market-driven logic is an important business strategy, not only for record company producers but also for healthcare leaders. During the Healthcare Forum’s fifth Healthier Communities Summit, futurist Jeff Goldsmith, PhD, president of Health Futures, Inc., challenged healthcare leaders to adopt the vision and courage necessary to look beyond the ...

First, many healthcare leaders come from a clinical rather than a business background and, thus, are not accustomed to thinking strategically, especially in a business sense. Given their clinical backgrounds, those responsible for setting healthcare strategy tend to think very operationally or tactically and rarely look up from the task or tasks in front of them to better understand the big pic...

The healthcare burden is increasing in both the developed and the developing world and there is widespread acceptance that the historical pharmaceutical business model is not sustainable. In order to meet the healthcare challenge, companies and academia need to develop new business models to increase the probability of success and decrease the cost of failure. New partnerships have already emer...

Bioethics, clinical ethics, and professional ethics are mature, welldeveloped fields of applied ethics that focus on medical research, patient autonomy and patient care, patient– healthcare professional relationships, and issues that arise in clinical and other medical settings. However, despite these developments, little attention has been paid to the organizational aspects of healthcare in th...

Inconsistent and incomplete information due to the diversity of isolated information architectures in modern healthcare enterprises is one of the major problems information technology has to face in healthcare. The approach of this work is to apply existing Business Process Management principles to medical information systems providing healthcare enterprises a reliable and timely access to rele...