Title: Continuous quality improvement in Australian aged care facilities.

The National Health Service in England and Wales has recently adopted a policy aimed at embedding continuous quality improvement (CQI) at all levels and across all services. The key goal is to achieve changes in practice which improve patient outcomes. This paper describes the use of a training course for multiprofessional groups of participants tailored to offer them relevant knowledge, manage...

The important mission of the university institution in society as a body creating and transmitting knowledge justifies higher education being one of the main players in the application of new information and communications technologies (ICTs) in an attempt to exploit the significant advantages that their development can bring to the activity. However, the virtual university faces the challenge ...

Benchmarking, a management approach for implementing best practices at best cost, is a recent concept in the healthcare system. The objectives of this paper are to better understand the concept and its evolution in the healthcare sector, to propose an operational definition, and to describe some French and international experiences of benchmarking in the healthcare sector. To this end, we revie...

Background: Continuous quality improvement (CQI) in health care involves changes that result in better clinical and process outcomes. Accreditation bodies are mandating postgraduate educational programs to teach CQI among residents, although their baseline knowledge and experience vary tremendously. There is no single effective method to

aligning financial incentives (fis) to health policy goals is becoming increasingly popular. in many cases, such initiatives have failed to deliver anticipated benefits. attributing this to the actions of self-interested and resistant professionals is not an entirely helpful approach. it is important to avoid simplistic assumptions to build knowledge of how and why schemes are implemented in pr...