Co-creating innovations with external stakeholders, such as customers, is gaining popularity among companies as a way to address the competitive and market pressures they face. To this end, research has brought forward a notable number of customer integration methods. The selection of a particular method is governed by various organizational constraints; there is, however, a paucity of research...

The emergence of many business competitors has engendered severe rivalries among competing businesses in gaining new customers and retaining old ones. Due to the preceding, the need for exceptional customer services becomes pertinent, notwithstanding the size of the business. Furthermore, the ability of any business to understand each of its customers’ needs will earn it greater leverage in pro...

The paper deals with the importance of information flow for providing of defined level of customer service in the firms. Setting of the criteria for the selection and implementation of logistics information system is a prerequisite for ensuring of the flow of information in firms. The decision on the selection and implementation of logistics information system is linked to the investment costs ...

COTS-Based Systems (CBS) development focuses on building large software systems by integrating previously existing software components. CBS success depends on successful evaluation and selection of Commercial-Off-TheShelf (COTS) software components to fit customer requirements. Literature shows that successful selection of offthe-shelf systems to fit customer requirements remains problematic. T...

Integrating customer contributions into new product development provides an effective approach for successful product innovation, but little academic research explicitly addresses appropriate customer integration strategies. To explore such strategies, this study investigates the impact of different customer contribution types and timing. An analysis of four case studies with industrial goods d...

In this paper an efficient segment selection method for corpusbased speech synthesis is presented. Traditional unit-selectors use dynamic programming (DP) to find in a fully connected segment network the most appropriate segment sequence based on targetand concatenation costs. Instead of performing a full DP search, the presented unit-selector applies fast transformations on binary valued segme...

The increase in individual and professional customer expectations, as well as the fast technological evolutions, are leading to the design of the Next Generation Internet (NGI). Network optimization allows operators to efficiently deliver high-quality services at reduced costs. Due to the pre-eminence of Ethernet technologies at the customer premises and in the access network segment, and due t...

With the development of big data and deep learning technology, technology have also been applied to marketing field, which was a part business administration. Customer churn management is one most important areas marketing. In this paper, we proposed method prevent customer increase purchase conversion rate by issuing customized discount coupons customers with high based on in real time. After ...

A multitude of companies today has already identified the need to create a loyal customer base and acknowledged that maintain ing existing customers and extending business with them are significantly less expensive than acquiring new customers (e.g.[17]). Therefore this paper describes the development of a conceptual model to investigate several factors affecting customer loyalty towards the se...