Though trust and reputation systems have been extensively studied, general architectural commonalities between the two have received little attention. In this paper, we present a life cycle model of reputation and trust systems, along with accompanying measures of how much effect signaling and sanctioning have on a given system. We map reputation attacks within our framework and apply our frame...

Unlike in small communities where one can strategically interact with another according to the latter’s individual reputation, players in complex societies often have to interact with strangers whose individual reputations cannot be easily acquired. They often have to infer their counterparts’ characteristics from the latters’ group reputation to simplify decision making. We provide a game theo...

Service quality is imperative for higher education institutes in order to remain competitive and growing. There is a need to ensure students’ satisfaction with university. This study will help improve service quality of the institutes. Information and data are collected using a survey questionnaire from the higher education institutes of Pakistan using convenience sampling technique. Findings r...

in today’s very competitive world gaining competitive advantage is bound to arranging products and services of companies and businesses in accordance with customers’ needs. for this purpose, gaining reputation in e-service can be quite helpful. thus the goal of the present research is studying the effect of e-banking service quality on bank reputation. so a coherent collection of structures wer...

Reputation concerns may help to achieve efficiency in cases where imperfect information impedes it. In this paper I highlight the endogenous property of reputation and analyze how it undermines the effectiveness of reputation to achieve efficiency. More reputation implies the possibility of undertaking more activity. At the same time, more activity generates more signals under which reputation ...

regarding the importance of the customer in today'scompetitive world, and considering the previous researches whichindicated the cost of attracting new customers is far more than the costof maintaining customer loyalty, studying the methods of obtainingand maintaining customer loyalty in various businesses has received ahigh priority. the purpose of this study is to determine thecomponents...

The most widely used reputation models assume uniform users’ preference structure. In this paper a new reputation management model is presented. It is focused on aggregation of community wide reputation in situation when agents do not share the same preference structure. The reputation is interpreted as vectors of attributes that represent several reputation evaluation criteria. Outcomes of the...

reputation of a monetary’s authority, is an agents believe on his to control of deviation between targeting inflation and observed inflation. on one hand , a monterey’s authority, can throw agent’s trust to his polices, leading to lower inflation expectations and inflation. but on the other hand, government pressure on the monetary authority to do discretionary monetary policy( such as creation...

Gavagai used its commercially available system for the filtering and polarity tasks in the evaluation campaign for online reputation management systems at CLEF 2013. The system is built for large scale analysis of streaming text and as part of the services Gavagai provides, it measures the public attitude visavi targets of interest. This mechanism — with no adjustment for this specific task — w...