Competitiveness and growth in the knowledge-based economy are directly linked both to the development of local innovation capacity and connectivity to global resources. Clusters and networks are emerging as significant tools to promote regional development, foster SME growth, reduce spatial and social inequalities, and to activate, diffuse and expand locally generated knowledge. The present wor...

The current product quality paradigm is founded upon a customer-focused product development process, in which the functionality and behaviour of a product are designed to fulfil the needs of customers, and technological innovation is used to expand the capability and enhance the performance of the product. However, this view of product quality does not reflect the current practices of today's l...

Information communication technologies (ICT) have emerged as an enabling solution that facilitates grassroots social innovations. Among them are collaborative services in which the final users collaborate to provide solutions to their unmet social needs. These alternative solutions aggregate to result in radical innovations towards a sustainable society (Meroni ed., 2006). Examples of collabora...

e-tourism has evolved as a mainstay business for tourist service providers. it plays an integral role in the dissemination of information and influencing consumer’s preferences and satisfaction. the purpose of this study is to identify the dimensions of service quality perceptions of consumers in e-tourism in the indian context. it also aims to understand the relative impact of these service qu...

Higher education institutions are traditionally seen as producers of new knowledge and technology. However, a change is taking place as cooperation in value networks, co-created service innovations, the contributions of lead innovations and regional development that impacts on social and global improvements have become more important for the development of new knowledge and technology. The obje...