Background and Objective: With regard to the conditions of an emergency patient and the fact that a good emergency health care can save a patient’s life, patient satisfaction levels of emergency health care must be prioritized and the emergency room is the frontline of a hospital’s health care. Despite its importance, few studies in context of factors related to patient satisfaction...

Background and Purpose: The importance of evaluating the performance indices of the emergency department as one of the most important hospital wards is obvious to everyone. Therefore, in the present study, we determined emergency performance indices in emergency centers of educational hospitals of Zanjan University of Medical Sciences. Methods: This is a cross-sectional descriptive study. In th...

  Introduction: The speed of service delivery in health care systems, particularly in emergency centers, is crucial to reduce mortality and disability rates. One of the indicators used to evaluate the emergency departments is patients’ waiting time for receiving diagnostic/treatment services. This study aimed to measure the timing indicators in the emergency department at Firoozgar hospital.   ...

Background: Pre hospital emergency medical service (EMS) as the first line of emergency care and treatment in the out- of -hospital has a considerable importance in the health care system. Planning on finding about strengths and weaknesses and improve the quality of EMS by exploring the problems of this section has considerable important.This study aimed to explore the challenges of pre hospita...

Background and Aim: Safety is one of the important subjects in the pre-hospital settings. Determination and evaluation of safety attitudes of the emergency staff is the first step toward improving the safety of the staff and patients. In this study, we investigated safety attitudes and the factors affecting safety such as error and accident history, during mission, in the last year, in the staf...