This paper argues that ERP systems take the part of an organization’s administrative paradox. An administrative paradox is two sides of the same coin when coordinating organizations – the concurrent striving for flexibility and stability. The analysis of the ERP system is based on an interpretative and qualitative case study of an engineering firm. The theoretical lens used in this paper is str...

Management and implementation of Enterprise Resource Planning (ERP) systems have tended to concentrate on their transactional and record-keeping aspects, rather than on their decision-support capabilities. This paper explores connections between ERP systems and decision support based on the perceptions of 53 ERP system adopters. It offers new insights into the important objectives that are (and...

E$cient long-term capacity management is vital to any manufacturing "rm. It has implications on competitive performance in terms of cost, delivery speed, dependability and #exibility. In a manufacturing strategy, capacity is a structural decision category, dealing with dynamic capacity expansion and reduction relative to the long-term changes in demand levels. Sales and operations planning (S&O...

Enterprise Resource Planning (ERP) systems have been implemented in the majority of large companies in Europe and the US over the last five years [1]. This paper seeks to address three issues arising from this deployment. Firstly, to consider ERP systems in relation to previous approaches to deploying information systems in organisations. Secondly, to indicate how the mediation by consultants i...

This report is a review of work published in various journals on the topics of Enterprise Resource Planning (ERP) between 2005 and 28 May, 2010. A total of 154 articles from 49 journals were reviewed. This report intends to serve two goals. First, it will be useful to researchers who are interested in understanding and following the recent trends in the area of ERP. Finally, this report will be...

The purpose of this paper is to investigate Enterprise Resource Planning (ERP) system outcomes in the context of small and medium-sized enterprises (SMEs). Most of the former research on ERP outcomes is based on data from large enterprises, and this study examines how the SME context affects the ERP system outcomes and the related evaluation practices. The paper reports findings from a multiple...

In our longitudinal study of an ERP implementation using a grounded theory methodology we explored changes in organizational control. We observed contradictory and even paradoxical outcomes from ERP-enabled increases in visibility to organizational operations and associated increases in the control of these operations. Based on these observations, we developed a preliminary framework of the cha...

The purpose of this paper is to explore the relationship between some implementation variables and performance improvement of ERP systems. DeLone and McLean (1992) surveyed 180 articles attempting to measure information systems (IS) success and proposed an analysis framework, composed of six dimensions, for assessing the ERP performance in the post-implementation stage. In this paper, DeLone-&M...

The German higher education & research (HE&R) -sector has been changing very fast over the past years. This dynamic came quite unexpected as the universities were seen as a kind of static institutions, unable to move to modern structures and administration, as they had demonstrated the decades before. Now, the implementation of fully integrated ERP (Enterprise Recourse Planning) systems is spre...

One of the biggest challenges for organizations implementing an Enterprise Resource Planning (ERP) system is to find the right fit between the processes embedded in the system and the existing organizational business processes. “Conventional wisdom” founded on studies from large enterprises holds that ERP systems should be implemented without customization. However, studies of ERP system implem...