In this study, College STEM Literacy Workers act as co-teachers in 9th and 10th grade classrooms alongside mathematics teachers they both learn to integrate a 30-hour integrated computer science/mathematics curriculum. As part of the curriculum for educator learning, we adapted Algebra Project’s “Model Excellence” culturally relevant-sustaining pedagogies. We used framework explore how understa...

introduction: european foundation for quality management has designed the efqm model to determine the rate of organization development and excellence and construct ways to achieve organizational excellence. this model is used to compare the current situation of each organization with an ideal organization. the aim of this study was to determine the performance self-assessment scores in selected...

A transition from a product or technology oriented software company to a service-oriented company with a systematic IT service management is a major change that causes headache for many quality managers. Unfortunately often, this change is seen as a massive tool project but customers and staff are forgotten during the change. In this study, we aim at creating a service management framework that...