most current conceptualisation of knowledge transfer emerges from the premise of occidental heritage. this paper examines the dialectical procedure, underpinning the unification of knowledge as an entity, and discusses dimensions of knowledge and knowledge transfer from the practitioner’s perspective. the study asks why, if knowledge is vital for business success and competitive advantage, the ...

the aim of this research was to understand the dynamisms relating to knowledge transfer processes and practices, which exist within a business community in edinburgh scotland. the methodology used within this study was a uniquedesign methodology to include 20 in-depth interviews with participants from four local organizations. the sample group consisted of males aged between 20 and 70. the samp...

Customer Relationship Management (CRM) and Knowledge Management (KM) have become especial and strategic keys in the current competitive environment for all companies.  The critical role of KM as the main determinant of the success of CRM has been the focal point of the previous researches; the present paper aimed at studying the impact of different KM factors- such as Customer Knowledge (CK), S...

In order to investigate and consider the feasibility of the establishment of knowledge management at Payam nour universities of Golestan province elicited from reviewing the research literature, the researchers  endeavored to identify the factors affecting  the establishment of  knowledge management  and the knowledge management components, and then to consider the way of their influence as wel...