This paper investigates the mediating effects of relationship fairness factors between franchisors’ support services and franchisees’ performance. Fairness is measured using constructs distributive, procedure, interaction, information, service divided into initial continuous services, performance (re-contract intention) re-contract, contract extension, recommendation. Our findings are fourfold....

Article history: Received 3 March 2008 Received in revised form 12 May 2009 Accepted 12 May 2009 While the franchising literature has typically relied on agency theory, efficiency considerations may not fully explain decisions to expand through franchising or company ownership. In this study, I re-examine franchising decisions using insights from institutional theory. The key tenet of instituti...

A retail franchisor needs growth capital so that the brand continues to grow and franchisor–franchisee relations remain strong. However, access to corporate liquidity to fund such franchise growth options is not unlimited. A method of raising finance particularly suited to retail franchisors is intellectual property (IP) securitization that allows companies to account for intangible assets such...

Some peoples’ dreams are really great, or at least really exotic. Reverend Martin Luther King had a history-changing dream, of the end of discrimination. Me, I had a dream about a really great conference on arbitration, and how it might ultimately help lead to legal reform of arbitration. While the dream may not have been the most exotic, thanks to the participants in this Symposium, and many o...

Business process management maturity model enables description of ''as-is'' enterprise’s state, from the perspective of process management maturity. In the hart of this model there are five factors or levers, critical for successful business process management implementation. These factors are: strategic alignment, process management, methods and technology, employees and business culture. Ment...

Franchising has long been a method by which organizations seek to expand and facilitate local market development. However, franchising as growth strategy can often be hampered lack of suitable franchisees. To mitigate this shortage, some franchisors have engaged in recruiting franchisees internally from the ranks their employees addition traditional approach externally. Predominantly are indivi...

The state arose and this was accompanied by its commitment to provide services the public of individuals, whether citizens or not. In their beginnings, these were limited basic in (security, defense justice), which is imposed idea ​​the guardian state, but development role forced it intervene a way wider life, arranged rights individuals towards administration demand more services, so proceeded...

Competitive location problems can be characterized by the fact that the decisions made by others will affect our own payoffs. In this paper, we address a discrete competitive location game in which two decision-makers have to decide simultaneously where to locate their services without knowing the decisions of one another. This problem arises in a franchising environment in which the decision-m...

Using Ar-Rahnu as a means for a micro credit financing practices is nothing new in Malaysia. At present various Ar-Rahnu providers throughout the country haveserved micro, small and medium enterprises as alternatives to financial institutions. Some entrepreneurs prefer to use the service as they can pawn their gold to get instant cash with less risk. The aim of this study is to develop the best...