In 2006, the first edition of a monitoring tool for the performance of the Dutch health care system was released: the Dutch Health Care Performance Report (DHCPR). The Netherlands was among the first countries in the world developing such a comprehensive tool for reporting performance on quality, access, and affordability of health care. The tool contains 125 performance indicators; the choice ...

background service quality generally refers to the non-health and non-clinical aspects of the health services and mainly focuses on relationship between care provider and health customers, and the environment in which care services are delivered. because of undeniable role of service quality on the improving health results, this study aims to assess service quality in rehabilitation faculty phy...

objective: in the last 30 years, ever since the phc network in iran has been established, the job duties of behvarzes (mental health workers in rural areas) have been constantly increasing. the aim of this study was to determine the burnout level, mental health status and the severity of occupational stress among behvarzes. methods: all behvarzes (227) working in areas covered by iran universit...

reproductive behavior of 1525 pregnant woman were studied in the time of termination of pregnancy in relation to maternal age, education, prenatal care and the number of previous pregnancies. the results show that the frequency of maternal attendance at the centers of prenatal care is significantly related to maternal education. and the total pregnancies per woman are inversely correlated with ...

abstract background: workplace violence is a serious and problematic phenomenon in health care settings. research shows that health care workers are at the highest risk of such violence. the aim of this study was to address the frequency of physical violence against iranian health personnel, their response to such violence, as well as the contributing factors to physical violence. materials and...

background & aim: breastfeeding self-efficacy is an important factor affecting the success and duration of breastfeeding. self-efficacy of people is influenced by four sources including performance accomplishments, vicarious experiences, verbal persuasion and the physiological responses which seem to be modified by breastfeeding intervention.  this study was conducted to compare the effect of p...

background & purpose: since 2005, a reform known as rural insurance and family medicine scheme has introduced to primary health care network in iran in rural areas and small towns. the content of the reform implies a substantial change in those aspects of health centers that mainly could be categorized as structural quality. although, this is the requirement of all health care providers, they a...

introduction: management is a specialized science and most of the health managers are not familiar with scientific management methods and direct their organization on the basis of their own experiences and assumptions, it is necessary to devise comprehensive educational programs according to the results of needs assessment in order to promote the quality of health care services. materials and m...