non-communicable disease continues to be an important public health problem in india, being responsible for a major proportion of mortality and morbidity. demographic changes, changes in the lifestyle along with increased rates of urbanization are the major reasons responsible for the tilt towards the non-communicable diseases. in india, there is no regular system for collecting data on non-com...

objective: to assess the availability of trauma care services in a district referral hospital of southern india. methods: this was a cross-sectional study being performed during 2013 in a tertiary healthcare centre in southern indian. a detailed assessment of trauma care services was done in a 400 bed speciality hospital which is an apex referral hospital in the public health system using a che...

conclusions nursing process indicators can be used to audit nursing care. such audits can be used as quality assurance tools. results the compliance rate of nursing process indicators was 79.71 ± 0.87. mean compliance scores did not significantly differ by education level and gender. however, overall compliance scores were correlated with nurses’ age (r = 0.26, p = 0.001) and work experience (r...

disconnects and defects in care – such as duplication, poor integration between services or avoidable adverse events – are costly to the health system and potentially harmful to patients and families. for patients living with multiple chronic conditions, such disconnects can be particularly detrimental. lean is an approach to optimizing value by reducing waste (eg, duplication and defects) and ...

background: health is a national priority and it is always a duty of the government to establish a good and fair health system. the national heath care system reform program and evaluation of health system reform plan funding these programs were enforced by the honorable minister of health and medical education on may 5th, 2014. given the importance of this issue, the present study was conducte...

background and aims: one of the principles of the quality management systems in organizations is attention to customer centered approach and one of the scales for evaluation of the efficacy of provided services is customer satisfaction. this research aimed to compare satisfaction levels of customers attending primary health care centers in bardsir (with iso certificate) and zarand (without iso ...

one of the ways to manage human resources is performance management. with a systematic approach, this sort of management determines strategic goals, identifies indexes, collects, analyzes and reports data and ultimately improves the organization performance. performance management is a process that calls for the interaction of factors such as administrative goals, accountability standards and e...

objectives: this study was conducted on the estimation of the efficiency of mental health program in primary health care in chaharmahal and bakhtyari province, situated in center of the islamic republic of iran, from 1999 to 2009. methods: one of the important objectives of mental health program is screening of mental health disorders and follow up. according to the prescription of mental healt...