background: occupational stress takes place in relationship between person and environment. it’s created by three major factors including characteristics personal, working conditions, relationships between them. stress is caused by psychological imbalances and has different outcomes on health. this study examined the relationship between job stress and job satisfaction in health care staff. met...

This article examines the approach adopted by a health service to benchmark outside the health industry and to network with its own suppliers in its quest for best practice. The Maryborough District Health Service was selected for funding under the Commonwealth Government's Best Practice in the Health Sector Program. This rural health service is setting a fine example of how generic benchmarkin...

Pan American Health Organization (PAHO)/World Health Organisation introduce its book as a key step to support their member states' commitment towards the development of Integrated Health Service Delivery Networks, as a preferred modality for health service delivery and especially as a main operational strategy of the Primary Health Care approach. The book is proposed as a guiding tool to analys...

OBJECTIVE This study examines the associations of childhood attention-deficit/hyperactivity disorder (ADHD) risk status with subsequent parental social network characteristics and caregiver strain in adolescence; and examines predictors of adolescent mental health service use. METHODS Baseline ADHD screening identified children at high risk (n = 207) and low risk (n = 167) for ADHD. At eight-...

background: the quality of care from the perspective of people with type 2 diabetes using a new model (cqmh) including three dimensions of quality in health care (technical, service and customer quality) was assessed. methods: a cross-sectional survey with a sample of 577 people with type 2 diabetes was conducted. measures were self-reported adherence to national guidelines for technical qualit...

introduction: timeliness has been considered as a key domain in quality of emergency department (ed) care and delay in care providing is influential determinants of patient’s outcomes. the present study, aimed to evaluate the determinants of prolonged ed length of stay (los). methods: in this cross-sectional study, using adopted version of the latest form for external evaluation and accreditati...

background over the past few decades diabetes has emerged as an important non-communicable disease in subsaharan africa (ssa). sight loss from diabetic retinopathy (dr) can be prevented with screening and early treatment. the objective of this paper is to outline the required actions and considerations in the planning and development of dr screening services.   methods a multiple-case study app...

health systems research aims to understand the governance of health systems (i.e. how health systems function and perform and how their actors interact with each other). this can be achieved by applying innovative methodologies and concepts that are going to capture the complexity and dynamics of health systems when they are affected by shocks. the capacity of health systems to adapt to shocks ...