Expert systems for healthcare are widely studied where accuracy of diagnosis and efficiency of the system for various healthcare services are examined. Also, recent researches include decision support services, expert medical services and autonomous management, which are based on multi-agent systems. The cooperation of agents is crucial in analyzing, and managing the data of patient in order to...

responding to ruth mcdonald’s editorial on the rise of leadership and leadership development programmes in healthcare, this paper offers three arguments. firstly, care is needed in evaluating impact of leadership development, since achievement of organisational goals is not necessarily an appropriate measure of good leadership. secondly, the proliferation of styles of leadership might be unders...

Healthcare managers are continuously urged to provide better patient services at a lower cost. To cope with these cost pressures, healthcare management needs to improve its understanding of the relevant cost drivers. Through a case study, we show how to perform a time-driven activity-based costing of five outpatient clinic's departments and provide evidence of the benefits of such an analysis.

Purpose – The Health Insurance Portability and Accountability Act (HIPAA) is US legislation aimed at protecting patient information privacy, but it imposes a significant burden on healthcare employees, especially since the privacy provisions are still evolving and healthcare organizations are still struggling to meet compliance criteria. This study seeks to illuminate characteristics of both th...

The importance of values in organizations is often discussed in management literature. Possessing strong or inspiring values is increasingly considered to be a key quality of successful leaders. Another common theme is that organizational values contribute to the culture and ultimate success of organizations. These conceptions or expectations are clearly applicable to healthcare organizations i...

PURPOSE The aim of this paper is to illustrate and discuss how healthcare organisations can act as institutional entrepreneurs in a context of change. DESIGN/METHODOLOGY/APPROACH The authors conducted an in-depth longitudinal case study (2005-2008) of a healthcare organisation in the province of Quebec, Canada. Data collection consisted of real-time observations of senior managers (n = 87), i...

Healthcare technology today is considerably different than it was 20 to 40 years ago. Yet, much of what is done by healthcare technology managers in support of medical technology has not changed. The tools and procedures still used by most clinical engineering services have evolved little to address some of the unique challenges posed by new healthcare technologies that are at once more pervasi...

background quality improvement should be assigned as the main mission for healthcare providers. clinical governance (cg) is used not only as a strategy focusing on responding to public and government’s intolerance of poor healthcare standards, but also it is implemented for quality improvement in a number of countries. this study aims to identify the key contributing factors in the implementati...

While an enterprise architectural approach is appropriate for business and IT alignment it also has potential with respect to the design and implementation of healthcare applications by effective representation of healthcare processes. Our research is to develop an enterprise architectural framework for managing contextual knowledge by exploiting object location deduction technologies in health...

Today's healthcare executives and leaders must have management talent sophisticated enough to match the increased complexity of the healthcare environment. Executives are expected to demonstrate measurable outcomes and effectiveness and to practice evidence-based management. At the same time, academic and professional programs are emphasizing the attainment of competencies related to workplace ...