Abstract This paper conceptualizes Environmental Business Models in the hotel industry as result of a balanced emphasis on several initiatives regarding value proposition, creation and capture. It tests how this framework affects 120 Spanish chains by assessing their sustainability reports websites. The results show that are still poorly developed present uneven progress components. may be sign...

The aim of this study is to develop a new performance evaluation tool that stringently applied the hotel chains, considering associated ethical marketing dimensions measure its proper strategic, tactical, and operational role impact within hospitality management plans, campaigns, strategies implemented. A Delphi technique was conducted as selected research qualitative method, comprising three r...

One of the largest operators of hotel properties, with over 7,200 hotel properties in every category _ from upscale to economy _ was faced with a challenge when it came to its reservation system. As mergers and acquisitions emerged as a popular solution to the decline of occupancy and revenue across the industry, the hotel operator, known for its exceptional customer service and value, sought a...

Intellectual capital (IC) is organizational intangible asset which is frequently associated with performance. IC is commonly categorized into three core components: human capital, structural capital and relational capital. This study takes a step further in the evolution of the IC model for the hotel industry and divides relationship capital into two categories: End customer- relationship capit...

In the Internet age, e-commerce provides customers global reach to a wide variety of products and plays a dominant role in business activity and competition. Competition is especially aggressive in the online travel domain where wholesalers, e.g. brokerage companies, contract through their contract managers with thousands of hotel brands and trade hotel products (usually hotel nights) for trave...

Purpose This study aims to analyze the relationships between knowledge management, internationalization and ambidexterity, also exploring influence of these variables on Spanish hotel chain performance. Hypotheses are proposed from dynamic capabilities knowledge-management views firm. Design/methodology/approach The research model was tested a sample 70 chains applying variance-based structural...

In this research, it has been examined whether the hotel chains serving in Turkey implement United Nations Sustainable Development Goals 2030 their sustainability practices by acting as green hotels and how they attempt to attract guests with sensitivity towards environment. The sample includes three Turkish international having highest number of rooms. data between 2019 2021 about which goals ...

Research is ongoing on eighteen cases of Legionellosis, including four deaths, identified among tourists and employees in a hotel in Calp, Spain. Cases occurred during a period of two months, indicating the possibility of a point-source transmission at the hotel. An environmental investigation identified several positive samples in the hotel, which as a precautionary measure, was closed until r...

This article is going to discuss the strengths and weaknesses of the Hotel Industry on a global basis and to study the viability of a hotel project, taking into account the five competitive forces of Michael Porter’s Model. The main competitive forces and factors within those forces will determine the feasibility and potential profitability in a hotel project. The two crucial factors that enabl...