trust is an important element in human relations and cooperation between members of the organization. trust can be the interpersonal or inter-group, in special mode; or be generalized and related to the whole organization in general mode. special-generalized trust as a complex interactive process is influenced by various personal and social factors and variables. some of the most important fact...

Over the years, researchers have examined various facets of trust and its impact on IS research. The advent of e-commerce along with interpersonal, enterprise-wide, and inter-organizational systems has made trust the cornerstone in a large number of ITrelated research fronts. Using author co-citation analysis (ACA), this study examines various trust-related articles published in top-tier IS jou...

BACKGROUND Interaction between service provider and customer is the primary core of service businesses of different natures, and the influence of trust on service quality and customer satisfaction could not be ignored in interpersonal-based service encounters. However, lack of existing literature on the correlation between service quality, patient trust, and satisfaction from the prospect of in...

0092-6566/$ see front matter 2008 Elsevier Inc doi:10.1016/j.jrp.2008.07.011 * Corresponding author. Fax: +1 401 863 1300. E-mail address: [email protected] (A.M Although many studies treat trust as a situational construct, individual differences can be used to study and predict trusting behavior. We report two studies, the first showing the psychometric properties of a new trust inventor...

Trust lies at the heart of person perception and interpersonal decision making. In two studies, we investigated physical temperature as one factor that can influence human trust behavior, and the insula as a possible neural substrate. Participants briefly touched either a cold or warm pack, and then played an economic trust game. Those primed with cold invested less with an anonymous partner, r...

this study adopted a survey research strategy to examine the impact of servant leadership and its dimensions on team effectiveness and trust in teams. the servant leadership, a new model of leadership, in recent years has been an area of interest to researchers and administrative staff. furthermore, institutions of higher education in the third millennium, need to maintain and increase the reli...

This paper presents a longitudinal study of individual trust development in virtual collaboration in China. We review the concept of trust, trust factors, and examine the development of individual trust and explore why individual trust changes over time. Risk, benefit, and interest are main trust factors that influence the development of individual trust. Survey data were collected at three poi...

Several cross-country studies have observed a negative correlation between inequality and interpersonal trust. Using data from 59 countries, I instrument for inequality using the relative size of the mature-aged cohort, and find that a rise in inequality reduces trust. JEL Classification: D3, D7

In this paper, we apply principles of trust derived mostly from interpersonal communication and human-computer interaction research to computer-mediated exchange (CME). We define key terms and synthesize relevant literature identifying four sources and seven dimensions of trust. Combining these sources and dimensions, we offer a trust taxonomy enabling trust analysis of exchange partners in CME...