Staffing needs affect the nursing department's budget, staff productivity, the quality of care provided to patients and even the retention of nurses. It is unclear how the role players (the nursing agency manager, the nurse manager and the agency nurse) perceive the staffing of agency nurses in intensive care units (ICUs). The purpose of this study was to explore and describe the factors that g...

BACKGROUND Missed appointments are a common occurrence in primary care in the UK, yet little is known about the reasons for them, or the consequences of missing an appointment. This paper aims to determine the reasons for missed appointments and whether patients who miss an appointment subsequently consult their general practitioner (GP). Secondary aims are to compare psychological morbidity, a...

Introduction. Several studies have shown that the effective educational attendance of faculty members have been substantially decreased. This is due to many different factors. Lack of a comprehensive analysis of this issue has led the university managers to implement ineffective, arbitrary strategies to force the faculty members to increase their attendance in the educational activities. In ord...

OBJECTIVE To determine the missed appointment rate and evaluate the factors related to appointment adherence in adolescent patients, based on the patients' characters and services provided. MATERIAL AND METHOD All medical records in adolescent clinic at Siriraj Hospital between 2004 and 2009 were reviewed Patients that visited the clinic at least twice with the follow-up visit order were recr...

The integrated chronic disease management (ICDM) model was introduced as a response to the dual burden of HIV/AIDS and non-communicable diseases (NCDs) in South Africa, one of the first of such efforts by an African Ministry of Health. The aim of the ICDM model is to leverage HIV programme innovations to improve the quality of chronic disease care. There is a dearth of literature on the perspec...

Observing that patients with longer appointment delays tend to have higher no-show rates, many providers place a limit on how far into the future that an appointment can be scheduled. This paper studies how the choice of appointment scheduling window affects a provider’s operational efficiency. We use a single server queue to model the registered appointments in a provider’s work schedule, and ...

BACKGROUND Shared medical appointments are a series of one-to-one doctor-patient contacts, in presence of a group of 6-10 fellow patients. This group visits substitute the annual control visits of patients with the neurologist. The same items attended to in a one-to-one appointment are addressed. The possible advantages of a shared medical appointment could be an added value to the present mana...

OBJECTIVE Conduct a formative evaluation to inform the implementation of 'Empowering Patients in Chronic Care' (EPIC), an evidence-based interdisciplinary group medical appointment intervention to improve collaborative goal-setting in patients with treated but uncontrolled diabetes. DESIGN The formative evaluation involved qualitative, in-depth interviews with clinicians, structured according...