This study investigates initial trust formation with an unknown online company. Based on data collected from 628 respondents, the results indicate significant direct effects for trust in the Internet infrastructure, susceptibility to the social influence of media, and the presence of influential site characteristics, on user willingness to provide personal information to unknown Internet firms....

Virtual organizations play an important role in today’s economy, as they are able to adapt themselves to the turbulent market environments. Team work and collaboration are main characteristics of virtual organizations, so the contacts among human beings have outstanding importance. A very important element of this human contact is trust. Trust building in virtual organizations has special chara...

Selected findings from a recent project funded by the Sloan Foundation on the role that trust, or more specifically judgments of trustworthiness and authority, play in how academic researchers decide what to read, cite, and where to publish were presented at the 2014 NFAIS Annual Meeting. This project looked not only at the current role of trust in traditional sources such as journal articles a...

The increasing popularity of social media articles and microblogging systems is changing the way online information is produced: users are both content publishers and content consumers. Since information is produced and shared by common users, who usually have a limited domain knowledge, and due to an exponential growth of the available information, assessing online content trustworthiness is v...

Historically, builders of CSCW tools have not focused on the creation of trust among users as a critical design goal. Yet, high levels of trust produce a number of benefits, including reduced coordination and communication costs. These benefits are particularly salient and desirable for geographically distributed workers. Therefore, to the extent that support for geographically distributed work...

Communication technologies are becoming increasingly diverse in form and functionality. A central concern is the ability to detect whether others are trustworthy. Judgments of trustworthiness rely, in part, on assessments of non-verbal cues, which are affected by media representations. In this research, we compared trust formation on three media representations. We presented 24 participants wit...

Risk is one of the main features of modern societies. With the Internet a new media has appeared, which on the one hand has increased the risk associated with information: free accessibility, interactivity, globality, and connectivity of personal, economical, political and media communication have all led to a loss of journalistic control over the information market. On the other hand Internet-...

To this date, research on crisis informatics has focused on the detection of trust in Twitter data through the use of message structure, sentiment, propagation and author. Little research has examined the effects of perceived emotion of these messages in the crisis response domain. Toward detecting useful messages in case of crisis, we examine perceived emotions of these messages and how the di...