There are more than 123 million web netizens in China, but B2C electronic commerce is still moving at a slow pace, the main problem is that B2C website has not been customized for customercentric service. This paper intends to solve the problem that technology is not in tuned with customercentric service that focusing on the design of websites. This paper presents a customercentric service fram...

Multistakeholder Internet governance aspires to fulfill democratic values in a process of dialogue producing results that can be considered for possible action. How can these goals be accomplished when the participants in these processes come from entities as varied as corporations, governments, civil society and academia drawn from countries all over the world? How can such a multistakeholder ...

Voice based web access is a rapidly developing technology. PhoNET is a solution for these and many other problems faced by the netizens. The basic idea is that using an ordinary phone to browse the web and the primary motivations are: to provide a widely available means for creating new interactive voice applications; addressing needs for mobility; and addressing issues inaccessibility. Basis o...

Voice based web access is a rapidly developing technology. PhoNET is a solution for these and many other problems faced by the netizens. The basic idea is that using an ordinary phone to browse the web and the primary motivations are: to provide a widely available means for creating new interactive voice applications; addressing needs for mobility; and addressing issues inaccessibility. Basis o...

To what extent do frame-building and frame-setting processes manifest themselves in the interplay between online public discourse and traditional (offline) media discourse? Employing a content analysis of 206 online posts and 114 news reports regarding a sociopolitical incident in China, we test the associations and causal relationships between the salience of opinion frames and media frames. O...

Community-based question answering(CQA) services have arisen as a popular knowledge sharing pattern for netizens. With abundant interactions among users, individuals are capable of obtaining satisfactory information. However, it is not effective for users to attain answers within minutes. Users have to check the progress over time until the satisfying answers submitted. We address this problem ...

Human Flesh Search((HFS) is a search phenomenon emerging on the Internetin recent years, which integrates machine search and manual search, and is usually used to find or identify immoral events or characters. But problematically in the process of HFS, the personal information of search objects is posted on the Internet, which seriously violates the privacy protection of the search objects and ...

ABSTRACTTo recover from Covid-19 crisis, Indonesia needs to get the supports and confidence society, especially millennials as backbone of workfoces. The support can be done by implementing effective communication strategies towards economic recovery programs. This policy research has intended identify available alternatives fill gap in disseminating program working through big data analytic. T...

Our paper critically addresses the involvement and the role of civil society entities in new participatory forms of governance, using the Internet governance (IG) debate as a case study. The Internet is first and foremost a global public space potentially available to everyone for the pursuit of the most heterogeneous interests. As this global space becomes crucial in everyday life and conseque...

Nowadays, digital media is inextricably linked to our everyday lives. As a result, netizens frequently utilize English on channels, including social media. The predominant language used in Indonesia Indonesian; however, the popularity of then mixed with Indonesian usage. By gathering data from various platforms, this study intends evaluate structures linguistic phenomenon. study’s findings show...