We describe and examine three changes (personnel, process, and structure) that self-managed teams can make to remedy performance problems. We also discuss why self-managed teams may over-emphasize process and (to a lesser extent) personnel changes over structural changes. Furthermore, we describe and test two specific diagnostic feedback interventions aimed at helping teams make functional stru...

Good organizational structure alone, does not guarantee enhanced performance and increased productivity but with well-managed personnel. Personnel is therefore, a critical factor in the attainment of organizational goals. This is because all the organizational activities are initiated and determined by the persons who make up that institution, as plants, offices, computers, automated equipments...

The NASA Personnel Security Processing Expert System is a tool that automatically determines the appropriate personnel background investigation required for a civil servant or contractor occupying a position of national security or public trust. It also instructs the personnel security processing staff to perform special checks based on a specific position. The system is implemented using a rul...

The purpose of this study is to apply the method of hybrid multiple criteria decision making (MCDM) to select public relations personnel for tourism industry in Taiwan. Fuzzy Delphi method, which can lead to better criteria selection, is used to modify criteria. Considering the interdependence among the selection criteria, analytic network process (ANP) is then used to obtain the weights of the...

This present study aims to compare how service brand preference influence service perceived value, customer satisfaction and loyalty in different countries—Japan and China. Moreover, this study purposes to explore whether countries’ image affect service brand preference of customer. Two customer surveys which were practiced in Japan and China were conducted to examine moderation hypotheses, whi...

A mathematical model of operant choice, the generalized matching law was used to analyze play-calling data from the 2004 National Football League season. In all analyses, the relative ratio of passing to rushing plays was examined as a function of the relative ratio of reinforcement, defined as yards gained, from passing versus rushing. Different analyses focused on season-aggregate data for th...