This study proposes a conceptual model and empirically tests the relationships between customers and librarians (i.e. tangibles, responsiveness, assurance, reliability and empathy) with a dependent variable (customer satisfaction) regarding library services. The SERVQUAL instrument was administered to 100 respondents which comprises of staff and students at a public higher learning institution ...

OBJECTIVE The National Afterschool Association (NAA) standards specify the role of summer day camps (SDC) in promoting healthy nutrition habits of the children attending, identifying foods and beverages to be provided to children and staff roles in promoting good nutrition habits. However, many SDC do not provide meals. Currently, national guidelines specifying what children are allowed to brin...

Library staff qualification is a decisive factor for effective information and library services to the population. In article activity of secondary higher educational institutions specialized in training staff, as it Republic Azerbaijan, well history education country, are highlighted.

Educational institutes provide education to the learners with a vision create generation that can design and build better society in near future. Libraries be treated as knowledge hub for educational institutes. The spend lots of money libraries so users get their required information carry intellectual practices. Though parent spent much libraries, this study, it is seen about 30% are not sati...