This paper demonstrates how an institution of higher education, explicitly Kazakhstan Institute of Economics, Management and Strategic Research, KIMEP, can apply the Quality Function Deployment (QFD) to translate Voices of Customer (VoC) into program requirements. The student needs and requirements were identified to develop the foundation in delivering quality curriculum and services in higher...

Traditional QFD planning method compromises contradictions between engineering characteristics to achieve higher customer satisfaction. However, this compromise trade-off can not eliminate the contradictions existing among the engineering characteristics which limited the overall customer satisfaction. QFD (Quality function deployment) integrated with TRIZ (the Russian acronym of the Theory of ...

This work is a sample of designing a simple object, just like a coffee machine, using innovative methodologies as Quality Function Deployment, Value Analysis and Design for Assembly. These are three methods which serve to improve quality during the process of design; they are part of the famous designing technique which is named Concurrent Engineering. The first one, QFD, is structuring all the...

The application of quality function deployment method can meet the customers’ requirement, and optimize the enterprise product design. Based on the house of product design, the paper adopts the interval two-tuple linguistic model and possibility theory, and constructs the correlation matrix of product design and customer requirement for cars, then the important sequence of design elements: engi...

In today’s competitive business environment, it is extremely important to offer customers exactly the products they want. Software product lines have the potential to enable companies to offer a larger variety of products while still being able to manage the complexity caused by this increased number of products. But offering a large number of variants does not necessarily mean increased profit...

The aim of this research is to design a coco coir decomposition machine using the Quality Function Deployment (QFD) approach. initial step identify consumer needs which aims know and answer needs. results identifying are used build House (HOQ). Based on (HOQ), highest weight presentation ergonomics aspect with value 94.5%, size dimensions in accordance average Indonesian body posture, as well s...