Enterprises in Taiwan start to consider transform producing products into providing services. On the other hand, they try to use their advantage to serve customers. For example, enterprises start to rent software from SaaS service providers, and they don’t buy any software from software providers directly, they try to use service to instead buying software. Therefore, it is important that how t...

world of enterprise software, and that in turn is driving the need for more effective data-quality solutions. These drivers include business acceptance of the software-as-a-service (SaaS) model, wide adoption of the web as a platform, collapse of enterprise application silos, aggregation of data from disparate internal and external sources, the agile mindset, and the economic conditions driving...

Software as a Service (SaaS) is a buzzword especially in the realm of Cloud Computing. We can reduce the number of applications deployed on the data-centers by using similar applications hosted by the SaaS providers. Thus, “reusability” of a SaaS is a key-point of focus promoting the same code-base of an application serving multiple clients. This reduces the need for more storage space and comp...

SaaS (Software as a Service) provides new business opportunities for application providers to serve more customers in a scalable and cost-effective way. SaaS also raises new challenges and one of them is multi-tenancy. Multi-tenancy is the requirement of deploying only one shared application to serve multiple customers (i.e. tenant) instead of deploying one dedicated application for each custom...

A composite SaaS (Software as a Service) is a software that is comprised of several software components and data components. The composite SaaS placement problem is to determine where each of the components should be deployed in a cloud computing environment such that the performance of the composite SaaS is optimal. From the computational point of view, the composite SaaS placement problem is ...

This interpretive research study explores intention to adopt SaaS ERP software within South African SMEs. Semi-structured interviews with participants from different industry sectors were performed and seven multidimensional factors emerged explaining the current reluctance to adoption. While, improved IT reliability and perceived cost reduction were seem as benefits they were dominated by othe...

Predicting customer churn is a classic data mining problem. Telecommunications providers have a long history of analyzing customer usage patterns to predict churn. Many other industries, such as banking, routinely analyze customer behavior to predict customer satisfaction and renewal rates. The Software as a Service (SaaS) model enables software vendors to collect customer usage data that is no...

Since 2009, the National Criminal Justice Association (NCJA), with support from the Bureau of Justice Assistance (BJA), has provided training and technical assistance (TTA) in strategic planning to State Criminal Justice Administering Agencies (SAAs) in 20 states, 2 territories, and the District of Columbia. TTA services have been tailored to the needs, planning scopes, and timelines establishe...

Software as a Service (SaaS) provides access to applications to end users over the Internet without upfront investment in infrastructure and software. To serve their customers, SaaS providers utilise resources of internal data centres or rent resources from a public Infrastructure as a Service (IaaS) provider. In-house hosting can increase administration and maintenance costs whereas renting fr...

As a key service model in cloud computing, SaaS applications are becoming increasingly popular. Multi-tenancy is a key characteristics of SaaS applications. Business processes play a key role in SaaS applications because of the composability and reusability of software services. This paper focuses on multi-tenants instance-intensive workflows system, in which workflows have a large number of in...