The focus of this paper is ontology-based knowledge management in the framework of a mobile communication and information system for rescue operation management. We present a novel ontology data service, combining prior domain knowledge about large-scale rescue operations with dynamic information about a developing operation. We also discuss the integration of such a data service into a service...

To cut down cost in a competitive environment, airlines must avoid delays and operation inefficiencies in both airside and landside. However, previous studies have paid little attention to an airlines’ ground operation in airports’ cargo terminals. The purpose of this paper is to demonstrate how to employ the Fuzzy Critical Path method (CPM) to find out airport’s ground critical operation proce...

The DCE standard includes specifications for the Directory Service, a component that performs typical naming services in distributed computing environments. We list some deficiencies in these specifications that affect the naming service availability and correctness, and suggest possible solutions. We then describe an enhancement of an implementation of the Directory Service that adds support f...

This document describes the framework, messages, and procedures for the Diameter Quality-of-Service (QoS) application. The Diameter QoS application allows network elements to interact with Diameter servers when allocating QoS resources in the network. In particular, two modes of operation, namely "Pull" and "Push", are defined.

We study a family of equivalence relations on Sn, the group of permutations on n letters, created in a manner similar to that of the Knuth relation and the forgotten relation. For our purposes, two permutations are in the same equivalence class if one can be reached from the other through a series of pattern-replacements using patterns whose order permutations are in the same part of a predeter...

The co-operation of several providers is still a challenge for IT Service Management. Currently, established IT Service Management approaches presume a hierachical organisational model. The growing complexity of novel IT services demands the development of alternative ways of provider collaboration. In our PhD thesis we focus on management problems raised by non-hierarchical co-operation in a m...

One strategy that has been employed to ease the human-machine service interaction has been to shift the burden of understanding the operation and/or capabilities of a machine service away from the user and onto the programmer. By devising software interfaces that adaptively respond to signals from the user, the programmer can embed program facilities that can “learn,” identifying limitations in...

The optical access fiber network is spreading rapidly as a result of the progress made on optical communication technologies and the availability of a wide range of broadband Internet content. If the optical access network is not properly maintained, the service quality will decrease. This paper describes some effective technologies that have been researched and developed to maintain a high qua...

The experience of providing self-regulating therapy to combat-injured infantry soldiers at Madigan Army Medical Center is rich in lessons and potential benefits. ‘‘Wounded Warriors’’ from Operation Iraqi Freedom/ Operation Enduring Freedom (OIF/OEF) deployments with prolonged somatic symptoms of chronic traumatic headache, disordered sleep, cognitive and affective deficits, and autonomic hypera...