Describes the origin, development and evolution of Nebrask@ Online, a computer-based electronic information and communication service, created by the Nebraska Library Commission. The 1991 Nebraska Information Partnerships Conference led to new alliances involving the Library Commission and the creation of this online service. Describes experiences in operating an online service and options cons...

This paper studies a capacity management problem in which a facility provider offers its facility to two service providers. The facility provider can either pool the service providers together to share the facility or reserve a dedicated facility for the service providers. The service providers determine their service capacity levels to serve each market with linear time-sensitive demand. We as...

Increasingly, Web-based content or service sites are turning to a subscription-based business model. This article examines factors that influence potential consumers’ opinions about such paid services. A survey was conducted to examine the impact of several factors on consumers’ willingness to access subscription-based Web content. The results indicated that respondents’ intentions are signific...

Yellow pages catalogs and corresponding directory services on the web are a widely used business concept for helping people to find companies providing services and selling products. When on the web, matching the customer’s need with the relevant services offerred by companies is typically based on keyword search, table-based search, a list of service categories listed in some order, a hierarch...

Application service providers (ASPs) and web services are becoming an increasingly popular alternative to selling software the traditional, “shrink-wrapped” way. This paper presents the results of an empirical study of the German ASP market. We surveyed a representative sample of companies traded on the German equivalent of Nasdaq. We asked questions about the companies’ expectations and practi...

Abstract This study aims to design and build an android-based trouble tictket application in order support the implementation of SLA (Serive Level Agreement). idea originated from increasing number internet users Indonesia, so that level competition among service provider companies is also increasing. condition makes consumers more selective choosing providers. Companies must improve their serv...

Nowadays, maximizing the production by reducing associated risks in supply chain and enhancing final product quality selecting best providers are among most fundamental challenges encountered within equipment manufacturing industry worldwide. The lack of timely delivery machines to customers unregulated purchase goods with many problems faced manufactures. proposed research aims evaluate a Deci...

The traditional supplier evaluation methods mostly belong to the static evaluation, and the actual information service provider selection is a dynamic process, need to use dynamic evaluation method to measure. In order to select the IT outsourcing service provider, the tool which uses complex scientific management system-thinking Exploration diagram, established the index system for the selecti...

Recently, the demand for third-party logistics providers has become extremely relevant and key subject businesses to enhance their service quality minimize costs. The success factor an e-commerce business is product delivery, provider responsible that. Each 3PLP its own characteristics, meaning it important select most suitable business. This study uses a combination of grey relational analysis...

Free-floating carsharing is a young and rapidly expanding market that allows customers to end their rentals anywhere within the business area of the provider. Through this flexibility it complements public transportation and reduces the environmental footprint of the transportation sector. We present a novel data analytics methodology that supports companies – from local start-ups to global pla...