نتایج جستجو برای: software as a service

تعداد نتایج: 14076674  

2011
Stefanie Paluch Markus Blut

As more providers establish remote services for remote repair, remote diagnosis and maintenance purposes to provide greater value to their customers, understanding what creates a satisfying customer experience becomes crucial. Even though this understanding appears crucial, no studies have examined the factors that make customers satisfied with remote services. To partly fill this void, the aut...

2014
Gerwin Overeem Arjan Vreeken

The rise of cloud computing provides important challenges for organizations. One such challenge relates to the core capabilities organizations need in order to successfully deploy cloud computing. While implications of cloud computing for client capabilities have been studied, the implications for different types of suppliers are not well understood. Our research investigates the effects of clo...

2008
Sonja Lehmann

At present the way software is offered to customers is changing. Software vendors expand their product portfolio by providing software that can be accessed via the Internet. These Software-as-a-Service solutions require the (re-)design of existing business models, particularly with regard to revenue and pricing models. The contribution of the research described below is to derive strategies for...

2014
Elizabeth A. Teracino Kristian Peters Hans Wortmann

Studies on change within an institution or to drive a new one where cooperation from a numerous dispersed actors is required are lacking. This study explores mobilization as describing a firm’s activities to motivate others to join their vision to shape a new market. The institutional settings firms previously adhered to prior to mobilizing into the new market, or institutional preconditions, c...

2014
Ivonne Sartika Mangula Inge van de Weerd Sjaak Brinkkemper

The goal of this study is to discover the technological, organizational, and environmental determinants for Software as a Service (SaaS) adoption in Indonesian companies. The technologicalorganizational-environmental (TOE) framework was adopted as a primary theoretical lens, combined with five innovation characteristics of Diffusion of Innovation (DOI) theory, which incorporated in technologica...

2001
Markus Garschhammer Rainer Hauck Heinz-Gerd Hegering Bernhard Kempter Igor Radisic Harald Rölle Holger Schmidt Michael Langer Michael Nerb

Service management has been a hot topic in the research community for the last couple of years. However, due to the complexity of this research area, no commonly accepted definition of the terms service, service management, and the associated management tasks has evolved yet. This paper contributes to the ongoing process of defining these terms by proposing a top–down oriented and systematic me...

2013
James Stacey Andreas Schroeder Deba Bardhan Correia

The proliferation of the software as a service (SaaS) model challenges our understanding of trust formation in the external software acquisition. In the SaaS model vital software applications are often sourced over the internet with very limited personal interaction between representatives of user and provider. The present research seeks to explore how the subscribers of software services devel...

2012
Sebastian Walther Andreas Plank Torsten Eymann Niraj Singh Gaurang Phadke

The contribution of the paper is twofold. First, an overview is given, which success factors and value propositions have been investigated in recent research in the context of software as a service. Subsequently an indicator of each factor’s relevance is provided by counting the number of mentions in the IS literature. Second, it offers a categorization scheme of the extracted factors according...

نمودار تعداد نتایج جستجو در هر سال

با کلیک روی نمودار نتایج را به سال انتشار فیلتر کنید