The face of customer relationship management has shifted as business partners on both sides of the relationship deploy technology to better manage relationships, streamline business processes and achieve integration. The phenomenon of captive buyer and supplier relationships grounded in substantial unilateral monetary and organizational investments in achieving business objectives contrast with...

Supplier selection and evaluation is increasingly seen as a strategic issue for companies. Unlike the past, an emerging trend is to select suppliers where a long-term relationship is desired and supplier involvement in product development is required and to sort suppliers into categories based on performances. This paper describes a supplier evaluation and management methodology for strategic s...

in the supplier selection problem considering both parties benefits including the buyer and the supplier, is one of the key factors to enhance the supply chain management performance as well as sustaining a long term relationship with the suppliers. in fact, the integrated supplier selection models have been discussed in order to confirm the aforementioned subject. in this research, an integrat...

This study investigates whether appropriate management control system (MCS) design of supplier relationships is associated with good performance. Although MCSs are found to be contingent on situational characteristics, it remains unclear whether this contingency fit contributes to performance. To illustrate the validity and dynamics of the fit-performance association, we perform a retrospective...

The selective use of percutaneous biopsy for diagnosis in renal masses is a relatively uncommon approach when compared to the management of other solid neoplasms. With recent advancements in imaging techniques and their widespread use, the incidental discovery of asymptomatic, small renal masses (SRM) is on the rise and a substantial percentage of these SRM are benign. Recent advances in diagno...

ABStRAct The supply chain environment today is a collaborative business environment in which the members of supply chains are interlinked with each other. Hence the collaboration extends in supply chains to inter and intra-enterprise applications, the so-called collaboration tools, such as customer relationship management, supplier relationship management, e-business and employee-business integ...