One of the main problems within concurrent engineering is the visibility of activities and knowledge across perspectives. Quality Function Deployment (QFD) is a method to enhance communication between developers of different views. It is based on reconciled planning and communication procedures arranged around a form called House-of-Quality (HoQ). Descriptions like "Listening to the Voice of th...

The notion of Common Information Space (CIS) is an area that has been gaining attention in the field of Computer Supported Cooperative Work (CSCW) over the last few years. This paper discusses one aspect of the investigation being undertaken to develop the conceptualization of CIS pertaining to heterogeneous work communities. This is based on empirical study of collaborative decision making inv...

Collaborative reflection helps groups to learn from work experiences for future work. Although its potential has been recognized and initial work is available, insights on how tools support people in collaborative reflection at work are scarce. We present an approach to analyze collaborative reflection support based on content analysis and an initial study in which it was applied to four cases ...

This paper proposes an approach to analyzing the structure of common information spaces. The approach rests on three ideas. First, information spaces can usefully be described in terms of abstract relations used by participants to organize their work and interaction with one another. Here, I focus on part-whole relations as an example. Second, coordination mechanisms (in the sense of Schmidt an...

This paper analyses transformations in collaborative activities that a computersupported collaborative writing system introduces into co-authors’ practices, and, discusses implications for the design of collaborative tools for writing. The analysis is grounded in user studies of four different groups of co-authors writing an academic report during two different collaborative situations. Two gro...

Effective collaboration in simulation modelling is possibly one of the key factors in the success of a simulation project. Computer Supported Cooperative Work is a research field that has investigated this in other domains. This field has led to the technological development of software, or groupware, to facilitate group working. This paper investigates the appropriateness of groupware in simul...

© Springer International Publishing Switzerland 2015 N. Boulus-Rødje et al. (eds.), ECSCW 2015: Proceedings of the 14th European Conference on Computer Supported Cooperative Work, 19–23 September 2015, Oslo, Norway, DOI 10.1007/978-3-319-20499-4_16 Abstract This paper rethinks the role of technology in the life of older people by critically considering the discourses around ageing: drawing on i...

Computer Supported Cooperative Work (CSCW) provides a fusion of the understanding of organisational processes with communication technologies. Telemedicine involves an integration of networking technologies with health-care processes. Since different modalities of patient care require applications running on heterogeneous computing environment, interoperability is a major issue in telemedicine....

This paper presents a fusion of ideas across disciplines to study and conceptualize decision making. Typically, decision making is approached as a cognitive process. Nevertheless, there is a growing shift in perception towards decision making as more than a cerebral activity to one being situated, embedded and embodied in the social landscape of work activities. Research addressing these aspect...

The concept of context can be advantageously applied to the Computer-Supported Cooperative Work field. The term awareness has traditionally been used in this area without explicit association to context. This paper attempts to clarify the relationship between these two concepts. In particular, a framework is proposed to understand context and awareness as connected to other concepts used in gro...