the findings indicate that among the main factors affecting job stress the psycho-social, physical and environmental factors are prior to the other factors. also amongst the psychosocial factors, lack of career promotion opportunities with 0.222 has the most weight and a lack of accountability of the management about the employees' concerns with 0.036 has the least weight; amongst the phys...

nowadays, the idea of creating virtual organizations has been presented by scholars as a new method of collaboration and managing the collaboration and has been known as an applicable approach in insurance industry. based on above applicability, this idea has been considered in this paper for a virtual insurer organization and according to efficiency and effectiveness of enterprise architecture...

In this paper, we present an extension of the multi-criteria decision making based on the Analytic Hierarchy Process (AHP) which incorporates uncertain knowledge matrices for generating basic belief assignments (bba’s). The combination of priority vectors corresponding to bba’s related to each (sub)-criterion is performed using the Proportional Conflict Redistribution rule no. 5 proposed in Dez...

In this paper, we present an extension of the multicriteria decision making based on the Analytic Hierarchy Process (AHP) which incorporates uncertain knowledge matrices for generating basic belief assignments (bba’s). The combination of priority vectors corresponding to bba’s related to each (sub)criterion is performed using the Proportional Conflict Redistribution rule no. 5 proposed in Dezer...

Anchoring on Socio-technical system (STS) theory, this study applied Delphi and analytic hierarchy process (AHP) techniques to explore the key factors specific indicators of TQM 4.0 model implementation in manufacturing enterprises. An analysis two rounds through experts who are academia, consultants, production/quality supervisors/managers found ten 41 indicators. In third round, weighted impo...

This study proposes a holistic approach for determining critical attributes in e-learning measurements. There is an abundance of literature pertaining to the e-learning framework, but there is a shortage of literature on how to properly implement the framework in uncertainty with variance and interactive relationships. This paper also considers the nature of fuzziness in human perception and av...

This paper proposes a method for ranking decision making units (DMUs) using some of the multiple criteria decision making / multiple attribute decision making          (MCDM /MADM) techniques, namely, interval analytic hierarchy process (IAHP)          and the technique for order preference by similarity to an ideal solution (TOPSIS).          Since the efficiency score of unity is assigned to ...