formal philosophical definitions to concrete, operational ones caused ambiguity, at best, and collapse of the theory, at worst. The problem with philosophical approaches to dialogue is that they are highly idealized and prescriptive. They tell us how people should relate to each other and what outcomes should result from dialogue. They do not tell us, however, what real dialogues look like, sou...

Structured business processes are the veins of complex business organizations. Workflows have generally been accepted as a means to model and support these processes, be they interactive or completely automated. The fact that these processes require robustness and clear semantics has generally been observed and has led to the combination of workflow and transaction concepts. Many variations on ...

Requirements elicitation is a key concern in information technology (IT) projects. Busi-ness intelligence systems (BI) have emerged and are now used widely organizations. These designed to support manager's decision-making their business performance moni-toring activities requirements very different from those of transactional systems. But past research did not consider these differences. There...