The processes to be supported by healthcare information systems are highly complex, and they produce and consume a large amount of data. Besides, they require a high degree of flexibility. Despite their widespread adoption in industry, however, traditional process management systems (PrMS) have not been broadly used in healthcare environments so far. One major reason for this is the missing int...

From a healthcare viewpoint, BPR is a management approach that rethinks present practices and processes in business and its interactions. It attempts to improve underlying process efficiency by applying fundamental and radical approaches by either modifying or eliminating non-value adding activities and redeveloping the process/structure/culture. However, in the health sector, a wide variety of...

--------------------------------------------------------ABSTRACT----------------------------------------------------------Healthcare delivery is a collaborative process with many healthcare practitioners from multiple healthcare organizations participating in patients’ treatment. Allergies affect nearly one-fourth of the world population and cause or contribute to significant chronic illness. C...

The current paper highlights the advantages of big data analytics and business intelligence in the healthcare industry. In the paper are reviewed the Real-Time Healthcare Analytics Solutions for Preventative Medicine provided by SAP and the different ideas realized by possible customers for new applications in Healthcare industry in order to demonstrate that the healthcare system can and should...

This article explores the historical IT value research, discusses its applicability to IT investments in healthcare, and highlights how it is challenged by several factors unique to the healthcare industry.The integration of historical IT value research with healthcare industry attributes provides an important context for understanding why the IT value proposition in healthcare has been so elus...

This work proposes a cost/benefit analysis for developing mobile healthcare solutions that could improve chronically ill outpatient adherence (also known as compliance) to prescribed medical regimens. The paper begins by briefly discussing the importance and consequences of insufficient patient adherence and the modalities of mobile information technology that could address this critical issue....

Cost reduction is the primary force driving healthcare reform. To survive and thrive in these tumultuous times, laboratories must adapt and implement new business strategies. Business paradigm shifts create opportunities for organizations with a plan; a wait-and-see attitude forecasts failure. Drawing upon an 11-year experience with the "ARUP business model," this work will highlight business s...

We propose a framework for measuring the impact of a coalition loyalty program on consumers network choice decisions. Unlike single-vendor loyalty programs, coalition loyalty programs generate a very complex dynamic environment in which future rewards from accumulated points influence customers current network choice. In this research, we explicitly model the potential forward-looking incentive...

Value creation from e-business for customers in healthcare is an important topic in academic and practitioner circles. This chapter reports the findings from a two-year research study, which found that disappointing results from the muchhyped application service provider (ASP) business model is currently being replaced by perceived new opportunities from Web services. Yet past failings from ASP...