A large proportion of online consumers tend to abandon their virtual shopping carts instead of finalizing their purchases. In this research in progress paper, we investigate how online shopping hesitation can be alleviated to promote product sales in the context of social shopping. Particularly, we attempt to address the research gap by exploring how online review characteristics (i.e., review ...

This paper describes the application of dynamic information visualization in the field of B2C e-Commerce. We discuss the traditional approaches for conducting B2C e-Commerce as well as some recent applications of visualization techniques in the field. We then present the research work done by us. We discuss the development of a 2D interactive visual interface for navigating large online product...

This paper provides an empirical analysis of consumer behaviour in a computer mediated shopping environment. The focus is on the relationship between the shopping experience, i.e. the level of customer satisfaction, and the outcome of the shopping process , the amount of purchases made. This research is a part of the VRFlow research project, in which one of the key research areas is the effect ...

The Internet has developed into a new distribution channel and online transactions are rapidly increasing. This has created a need to understand how the consumer perceives online purchases. The purpose of this dissertation was to examine if there are any particular factors that influence the online consumer. Primary data was collected through a survey that was conducted on students at the Unive...

a r t i c l e i n f o Consumer empowerment is a psychological construct related to the individual's perception of the extent to which he/she can control the distribution and use of his/her personally identifying information. It has been argued to have an impact on consumers' privacy concerns and trust in e-commerce. However, very little is known about the difference in male and female perceptio...

As a new fashioned shopping mode, network shopping has been presenting a growth trend both in its user scale and transaction scale in recent years. Meanwhile, the complaints of network shopping are increasing by years which reveal many credit risks, such as fictitious trading, quality problem, price fraud, internet fraud and so on, that influenced greatly on the reputation formation of e-commer...

Electronic commerce (e-commerce) is getting more and more important in people’s every day shopping routines. Vendors who want to establish an online channel besides their traditional retail practice have to integrate the two supply chains. The underlying information technology systems should be able to support the integration of the new and old processes. While reference models are a popular me...

With the rapid popularization of Internet, live broadcast has become an increasingly popular e-commerce promotion and marketing strategy. Article 25 Consumer Protection Law stipulates that with goods as a new online shopping method provides seven-day service return exchange without reason. Therefore, it is great importance to study e-commerce. This paper analyzes impact on sales data from persp...

First-generation comparison-shopping software tools in general have limitations in dealing with bundled products. A new model for e-commerce comparison-shopping, based on a logical unBundling of sellers' offerings, is introduced. The model captures dominance relationship between offerings and consumer requirements and may serve as a foundation for a variety of shopping decision support software...