Electronic commerce (e-commerce) is the fastest growing industry the world over and it impacts business, international trade, and national economies. The number of nations who are offering e-commerce solutions is increasing every year. Despite the downturn in the Internet economy represented by the crash of many “dot-com” companies, several forecasts continue to predict huge potential in global...

Studying consumer behaviour and usage of environmental determinants in the mobile services domain contributes to the identification of context information which is critical for the effective operation of mobile commerce applications. Exploiting this information towards providing enhanced and innovative mobile services offers a competitive advantage within the highly demanding domain of m-commer...

We investigate the development of sophisticated software tools to analyze the problems arising in the e-commerce and the e-procurement. Traditional economic models seems inadequate and the business organization may not completely exploit the potentiality of the network. The goal is to better understand the inner complexity of the new system in order to enhance its capabilities. Based on a brief...

The growing interest in Electronic Commerce practices has lead to a wide variety of models trying to capture the subtleties and complexities of the electronic marketplace. In this paper, we discuss a model based on trading communities, virtual business processes and virtual enterprises. These concepts are at the heart of the WISE (Workkow based Internet SErvices) project, where we have used the...

Performance Assurance is a methodology that, when applied during the design and development cycle, will greatly increase the chances of an e-Commerce project satisfying user performance requirements first time round. This paper discusses the primary risk factors in development projects, the keys to a successful risk management programme, and the tools required. It also discusses problems that c...

Web sites have become a primary means of commerce and information exchange. Majority of web sites are designed by non-experts. Although there are guidelines and tips for designing a good web site, usability and accessability remain critical issues to be addressed by non-experts. Automated tools have emerged to help solve the problem. This paper reviews web site evaluation researches and perform...

First-generation comparison-shopping software tools in general have limitations in dealing with bundled products. A new model for e-commerce comparison-shopping, based on a logical unBundling of sellers' offerings, is introduced. The model captures dominance relationship between offerings and consumer requirements and may serve as a foundation for a variety of shopping decision support software...

This article analyzes the complexity and dynamic of each kind of commerce network architecture from the system engineering. The thesis uses the complex self-adaptive system to describe the process of enterprise commerce network evolutionary. Bases on the drawing mechanism from enterprise commerce network transaction flow to the IT/EIS (information technology/enterprise information system) funct...

This chapter presents a tool for knowledge acquisition for user profiling in electronic commerce. The knowledge acquisition in e-commerce is a challenging task that requires specific tools in order to facilitate the knowledge transfer from the user to the system. The proposed tool is based on a hierarchical user model and is agent-based. The architecture of the tool incorporates four software a...