The wave of new media technology is sweeping across the globe. Given its speed of information dissemination and retrieval, it is relevant to explore how it can be used to manage corporate-stakeholder relations, engagement, and communication. This is because communication is an effective medium for managing relations (and crisis). In the post-conflict era in Niger delta region of Nigeria that ha...

Corporate social responsibility (CSR) is a discourse constructed through the constant dialogue and negotiation between corporations and their different stakeholders. This article examines how leading corporations in the United States and China discuss the rationales, themes, and practices of CSR on their corporate websites through a quantitative content analysis. The results, based on data coll...

Understanding structures and processes of virtual communication networks can help to improve knowledge sharing and collaboration in a corporate setting. One current research method for that objective is Social Network Analysis. Although this method can generate a static additive picture of the final structures resulting of virtual networks, it misses to uncover the underlying processes of struc...

This paper critically reflects predictions that social and mobile media will revolutionize internal and external corporate processes and collaboration approaches by analyzing the current usage of social software and mobile media in various firm’s operational fields in German-speaking countries. It further aims at identifying some of factors that influence the implementation and application of s...

This article provides a general exploration of the argument that the Internet’s potential for extending strong democratic culture through critical communication is being undermined by a corporate colonization of cyberspace. The article investigates which sites are attracting the attention of participants seeking public content and interaction. The investigation finds that large corporate portal...