A platform to support the development of experimental call models is presented. The platform, known as DESK, has been created specifically to aid the testing of novel Feature Interaction Detection and Resolution techniques. The paper presents an overview of DESK before going on to consider the detail of its implementation and the communication between its component parts. It then goes on to con...

The IS help desk function plays a central role in boundary spanning knowledge exchanges within organizations. Help desk employees provide technical support to users in an effort to transfer knowledge and enable users to autonomously apply this knowledge in the future. However, despite their importance, little is known about the factors that affect knowledge application within this context. Adop...

An IT service desk provides a Single Point of Contact for the customers and users regarding support requests. The world-wide adoption of IT Infrastructure Library (ITIL) framework has also pushed organizations to improve their service desk operations. However, improving the service desk is a serious challenge for many IT service providers. Many government organizations in Finland have started t...

Abstract Under replacement ventilation conditions, a simplified physical model of tall space (livestock house) was established using ProSim software, and the relevant boundary conditions were set. The airflow size direction distribution under different air supply exhaust obtained by slicing, simulation results showed that appropriately increasing helps to increase pollutant emission rate so pol...

The focus of this contribution is the role technological artifacts play in shaping working and communicative practices of a Help-Desk department in an Italian company. References to a Communities of Practice approach help to point out processes of knowledge sharing and transfer, among help-desk operators and between them and a group of newcomers. A wide assembly of technologies (ACD technology,...

Tides near and under floating glacial ice, such as ice shelves and glacier termini in fjords, can influence heat transport into the subice cavity, mixing of the under-ice water column, and the calving and subsequent drift of icebergs. Freesurface displacement patterns associated with ocean variability below glacial ice can be observed by differencing two synthetic aperture radar (SAR) interfero...

he aim of this study was to evaluate the apical displacement produced by different rotary nickel-titanium instruments, testing the hypothesis that rotary systems with nickel-titanium instruments produce lower mean values of apical displacement than stainless steel hand instruments. A total of 100 maxillary permanent first molars were selected for the study. The mesiobuccal roots were sectioned ...

The Covid-19 pandemic has an impact on public health, including workplace occupant. spread of the coronavirus occurs a lot in workplace. Indoor health and comfort play important role providing healthy comfortable Work patterns during have changed with work from home physical distancing policies. arrangement interior accompanied by indoor can affect experience This study aims to produce adaptive...

simple necessarily represents that Napoleon used a stand up desk (and its being “true” necessitates that Napoleon used a stand up desk), and so on.