Businesses and governments continue to expand the use of the internet to access and provide a wide range services to consumers. This change in service delivery presents a potential access barrier for people who do not have access to the internet available in their homes. Publicly available computers attempt to bridge this gap; however, it is not clear if people are willing to use computers in t...

Significant work has been initiated on trust in ecommerce settings, but little research has addressed distrust. Because of its connection to the insecurities that are found in risky situations, disposition to distrust is particularly suited to addressing issues of high risk, while disposition to trust is better suited for low risk issues. High risk issues include: a) perceptions that the Web is...

Mobile commerce (m-commerce) has witnessed significant growth in the last few years. As every business is aspiring to boost their online sales and get a bigger share of the mobile commerce market, the question that needs examination is “what are the factors influencing the usage of mobile commerce”? A preliminary review of the literature shows that although there are numerous studies relating t...

Personalized recommendation technology plays an important role in the current e-commerce system, but the user willingness to accept the personalized recommendation and its influencing factors need to be study. In this study, the Theory of Reasoned Action (TRA) and Technology Acceptance Model (TAM) are used to construct a user acceptance model of personalized recommendation which tested by the e...

INTRODUCTION With the proliferation of Internet access and the shift to performing some brick-and-mortar transactions online, the need for stability and reliability in the E-commerce arena is becoming increasingly apparent. E*Trade, one of the many successful E-commerce sites, depends completely upon its online presence to stay in business. An outage, regardless of cause, can potentially cost m...

This paper aims to predict consumer acceptance of e-commerce by proposing a set of key drivers for engaging consumers in on-line transactions. The primary constructs for capturing consumer acceptance of e-commerce are intention to transact and on-line transaction behavior. Following the theory of reasoned action (TRA) as applied to a technology-driven environment, technology acceptance model (T...

We postulate that the relationship between a customer and a recommendation agent (RA) in agent-mediated electronic commerce will affect customer trust in an RA and RA adoption. The relationship between a customer and an RA is a relationship of representation and delegation, which is personal and close. Our research model conceptualizes that both internalization and familiarity will affect custo...

The aim of this special issue is to provide insights into the use of Operational Research (OR) applications in the context of the digital economy and electronic commerce (e-commerce) technologies. The term ‘‘digital economy’’ (or Internet economy) refers to all the economic and social activities that are enabled by the Internet and the other Information and Communication Technologies (ICTs). Th...

The paper examines e-government development in Africa. This study is based on the Cape Gateway project in South Africa, a leading e-government initiative on the continent. We observe that African countries have jumped on the e-government band wagon by looking mostly at the benefits without a clear risk assessment. We argue that African countries should question the pace and pathway for their e-...

The risk assessment of the bank has been one of the hottest researches in the financial field at the domestic and abroad. In recent years, with the development of the electronic commerce, the traditional payment method has transformed to the incorporation between the electronic payment and the traditional payment. The electronic payment is the general terms for a various of payment methods. The...