Trust in general, is an important factor in many social interactions, involving uncertainty and dependency. Trust is central to any economic transaction, whether conducted in a retail outlet in the real offline world or over the Internet, by means of a website. However, trust is even more important in an online situation (Riegelsberger, Sasse, & McCarthy, 2005; Walczuch & Lundgren, 2004). One r...

In this paper the authors present a practical approach of fairness in E-procurement. A generalized model of E-procurement is also presented here, which includes both E-contracting and E-trading. The model also proposes the generalized methodologies to develop E-procurement protocols that ensure fairness in true sense without using an additional trusted third party. They conclude this paper by i...

Over the last two centuries human race has created innumerable progresses in science, medicine and technology. The evidences of technology adaptation can be seen everywhere, from the large spacecraft to a small hand held smart phone. The dependencies on such technology have become inevitable and are now considered as the fourth necessity for life after air, water and food. In the current era of...

the aims of this paper are to measure the brand equity of e-banking services, and to improve the conceptualization of customer-based e-service brand equity. a pilot and a main study were conducted. the findings in this study support the model of customer-based brand equity in e-service. a pilot and a main study were conducted. this study used a sample of 130e-banking customers. from the interre...

This paper reviews and discusses Internet issues and reports the findings of a survey concerning the impact of gender, age and income on employees' Internet usage in Turkey. Internet usage was categorized in two empirical factors, namely usage profile (reason for using the Internet, average daily use of the Internet) and usage patterns (average daily use of the Internet for communication/e-mail...

The exponential growth of e-commerce borne from globalisation has fuelled the use of e-payment systems that are clearly a prerequisite business practice given that Internet consumers must pay for products and services. It is acknowledged that credit card payment is the foremost method for on-line purchases. However in Islamic countries, such as Libya, religious and ethical barriers prohibit the...

For technologies such as electronic commerce, mobile payments, internet and mobile banking etc. customers are concerned about security issues that arise as a result of adoption of these technologies. However, in practice, we find that customers forgo their considerations of risk in the technology, if the benefits of using the technology overpower the risks involved in using the technology. Unde...

Based on the analyzing of current e-commerce experiment teaching and the rule of teaching e-commerce, the fundamental of e-commerce experiment design is presented and effective e-commerce experiment architecture is constructed. The proposed architecture integrated e-commerce project design, marketing, security, e-payment, logistics, etc. into B2C, C2C and B2B transaction mode. The percept of th...

This paper examines the users’ perspective on the security of Internet banking in Australia within the social context. This user-centered design approach supplements the technological and industrial approaches to security. The user-centered research on banking was conducted at the Royal Melbourne University of Technology University and Griffith University, both of which are part of the Smart In...

Studies on the adoption of business-to-consumer e-commerce have not simultaneously considered trust and risk as important determinants of adoption behavior. Further, trust in information technology has not been addressed to a great extent in the context of e-commerce. This research explicitly encompasses the electronic channel and the firm as objects to be trusted in e-commerce. Our conceptual ...